SHIPPING

 

PROCESSING & DELIVERY TIMES

  • Orders placed before 1:00PM AEST, Monday – Friday will be dispatched same day.
  • Orders placed on weekends or public holidays will be dispatched next business day.
  • All orders within Australia are dispatched from Sydney, NSW Australia.
  • Once your order has been dispatched, you will receive an email with tracking details and an estimated delivery date.

 

SHIPPING WITHIN AUSTRALIA

  • Estitchwear offers Free Shipping with all Australian orders.
  • Shipping to PO Boxes is not available.
  • All orders are fully trackable.
  • All Australian orders are sent via Wizme or Sendle depending on location.

The below can be used as a GUIDELINE for Australian Shipping timeframes:

Sendle Estimates:

1-2 business days for delivery within Sydney metropolitan areas.

3-5 business days for delivery to metropolitan areas of major cities outside of Sydney.

5-7 business days for delivery to rural areas.

Wizme Estimates:

1-3 business days for delivery within Sydney metropolitan areas.

3-5 business days for delivery to metropolitan areas of major cities outside of Sydney.

5-7 business days for delivery to rural areas.

 

INTERNATIONAL SHIPPING

  • Estitchwear offers Free Shipping to worldwide.
  • All international orders are shipped with Sendle.
  • All international orders are fully trackable.

CUSTOM, TAXES AND DUTY CHARGES 

Each country has their own custom and duty charges when you need to collect your parcel. Estitchwear do not have access to the details of the different charges for each country. Estitchwear cannot cover these charges. It is the responsibility of the receiver to be aware of these charges and by placing an order on Estitchwear they agree to cover these charges. If you are concerned of what these charges may be, we suggest you do contact you local post office to find out what the custom and duty charges may be before placing your order.

REFUSING A SHIPMENT/PAYING DUTIES AND TAXES

If you refuse any shipments from Estitchwear , your parcel will either be destroyed or sent back to us at and we are charged. By placing your order on Estitchwear , are are responsible to understand there may be charges involved to pay to receive your parcel. By refusing your shipment, any duties, taxes and/or customs charges that are incurred on the package on both the original and return shipment will be subtracted from your merchandise refund including your original shipping amount.

The below can be used as a GUIDELINE for International Shipping timeframes:

Sendle estimates:

Zone 1 – New Zealand | 4-6 working days
Zone 2 – North America, Western Europe, Asia and the Pacific | 6-13 working days
Zone 3 – Rest of the world | 10-15 working days